Our Faculty

Zhan Zhang

Seidenberg School of CSIS

  • @New York City
    163 William Street 117
  • @Pleasantville
    Goldstein Academic Center 319
Office Hours
New York City

Spring 2022

Tue 12:pm-3:pm

Office Hours

Spring 2022

Office Hours

Spring 2022

Mon 10:am-12:pm


Zhan Zhang is an Assistant Professor in the Seidenberg School of Computer Science and Information Systems at Pace University. Prior to his position at Pace, he completed his Ph.D. in Information Science in the College of Computing and Informatics at Drexel University.


PhD, Drexel University, Philadelphia, PA, 2016
Information Science

MS, Syracuse University, Syracuse, NY, 2011
Information Management

BS, Beijing University of Posts and Telecommunications, Beijing, China, 2009
Management Information System

Awards and Honors

Agency for Healthcare Research and Quality (AHRQ), September 30, 2021 - R21
National Science Foundation (NSF), June 1, 2020 - CRII
Pace University, October 1, 2019 - Wilson Faculty Fellowship
Pace University, November 12, 2018 - Scholarly Research
Pace University, November 21, 2017 - Scholarly Research


User-centered system design for communicating clinical laboratory test results: A pilot study
Zhang, Z., Kmoth, L., Xiao, L. & He, Z. (2021). Journal of Medical Internet Research (JMIR) Human Factors.

Data work and decision making in emergency medical services: A distributed cognition perspective
Zhang, Z., Joy, K., Upadhyayula, P., Ozkaynak, M., Harris, R. & Adelgais, K. PACM on Human-Computer Interaction.

Predictors of retention for community-based telehealth programs: A study of the telehealth intervention program for seniors (TIPS)
Schiaffino, M., Zhang, Z., Sachs, D., Migliaccio, J. & Huh-Yoo, J.

User needs and challenges in information sharing between pre-hospital and hospital emergency care providers
Zhang, Z., Sarcevic, A., Joy, K., Ozkaynak, M. & Adelgais, K.

CASS: Towards building a social support chatbot for online health community
Wang, L., Wang, D., Tian, F., Peng, Z., Fan, X., Zhang, Z., Yu, M., Ma, X. & Wang, H. PACM on Human-Computer Interaction.

Effect of AI explanations on human perceptions of patient-facing AI-powered healthcare systems.
Zhang, Z., Genc, Y., Wang, D., Ahsen, M. & Fan, X. (2021, May). Journal of Medical Systems.

“Brilliant AI Doctor” in rural China: Tensions and challenges in AI-powered CDSS Deployment
Wang, D., Wang, L., Zhang, Z., Wang, D., Zhu, H., Gao, Y., Fan, X. & Tian, F. (2021, May).

Patients' perceptions of using artificial intelligence (AI)-based technology to comprehend radiology imaging data
Zhang, Z., Citardi, D., Wang, D., Genc, Y., Shan, J. & Fan, X. (2021, April). Health Informatics Journal.

Pregnancy-related information seeking in online health communities: A qualitative study.
Zhang, Z., Lu, Y., Min, K., Luo, X. & He, Z. (2021, March).

Utilization of self-diagnosis health chatbots in real-world settings: Case study
Fan, X., Chao, D., Zhang, Z., Wang, D., Li, X. & Tian, F. (2021, January). Journal of Medical Internet Research.

Patient challenges and needs in comprehending lab test results: Mixed-methods study
Zhang, Z., Citardi, D., Xing, A., Luo, X., Lu, Y. & He, Z. (2020, December). Journal of Medical Internet Research.

Situation Awareness Research in Medical Teamwork
Zhang, Z. & Kusunoki, D. (2020). CRC Press.

Attention mechanism with BERT for content annotation and categorization of pregnancy-related questions on a community Q&A site
Luo, X., Ding, H., Tang, M., Gandhi, P., Zhang, Z. & He, Z.

Lay individuals' perceptions of artificial intelligence (AI)-empowered healthcare systems
Zhang, Z., Genc, Y., Xing, A., Wang, D., Fan, X. & Citardi, D. (2020, October).

Evaluative research of technologies for prehospital communication and coordination: A systematic review
Zhang, Z., Brazio, J., Ozkaynak, M. & Desanto, K. (2020, February). Journal of Medical System. Vol 44 (Issue 5) , pages 100.

Making sense of clinical laboratory results: An analysis of questions and replies in a social Q&A community.
Zhang, Z., Lu, Y., Wilson, C. & He, Z. (2019).

Understanding patient information needs about their clinical laboratory results: a study of social Q&A site
Zhang, Z., Lu, Y., Kou, Y., Wu, D., Huh-Yoo, J. & He, Z. (2019).

Human-AI interaction in healthcare: Three case studies about how patients and doctors interact with AI in a multi-tiers healthcare system
Fan, X., Wang, L., Gao, Y., Wang, D. & Zhang, Z. (2019, November).

Contextualizing consumer health information seeking
Zhang, Z., Wilson, C. & He, Z. (2019, November).

Augmenting Crowd Intelligence for Radiology Data Annotations
Genc, Y., Zhang, Z. & Ahsen, M. E. (2019, July).

Mobile applications for promoting visual perceptual skills: A systematic review
Lee, S., Zhang, Z. & Rodriguez, A. (2018).

Coordination mechanisms for self-organized work in an emergency communication center
Zhang, Z. & Sarcevic, A. (2018, November). PACM on Human-Computer Interaction. Vol 2 (Issue CSCW) , pages Article 199.


Zhang, Z. (2019, November). Supporting Communication and Coordination Across Distributed Emergency Medical Teams.. The Design Lab, University of California San Diego, San Diego.

Zhang, Z. (2018, November 6). ACM Conference on Computer Supported Cooperative Work and Social Computing. Coordination mechanisms for self-organized work in an emergency communication center. ACM, Jersey City, NJ.


Human-Computer Interaction (HCI), Computer-Supported Cooperative Work (CSCW), Healthcare Informatics, and Social Computing.

Grants, Sponsored Research and Contracts

A Novel Approach for Supporting Care Coordination across Distributed Emergency Care Teams
Zhang, Z. September 2021 - September 2023.Agency for Health Care Research and Quality (AHRQ),Pace University,$300,000.00.Funded.

Scholarly Research Grant
Zhang, Z. 2020 - 2022.Pace University$3,000.00.Funded.

Novel Approaches for Real-Time Data Capture in Fast-Paced Medical Work
Zhang, Z. June 2020 - May 2022.National Science Foundation,Federal,$175,000.00.Funded.

Wilson Faculty Fellowship
Zhang, Z. 2019 - 2020.Pace University$5,000.00.Funded.


American Medical Informatics Association

Association for Computing Machinery


  • Institutional Review Board (IRB) Committee[Committee Member]
  • MS-Health Informatics New Program Task Force[Task Force Member]
  • Academic Scheduling[Committee Member]
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